A single source of information
Each piece of data is recorded once and the other systems read it from there. Double entry disappears, and with it the differences between one record and another.
Custom software, automation and artificial intelligence · Mexico City
Lessrepetitivework.
Moretimetosolve.
We study how your company works today, find where the time goes, and build the software that fixes it — connected to the tools you already use.
We start with a study of your process: when it ends you know what to change, what it costs and what you gain. You decide whether we build it.
01 — The problemof 06
When your tools don’t connect, your team does the connecting
It happens when every tool holds one piece of the information and someone has to carry it from one place to the next, every day.
A request arrives by email and someone copies it into a spreadsheet
The data already exists and is written correctly, but it has to be typed again to enter the process.
The same data gets entered into two or three systems
Each system wants its own format. Every repeated entry is a chance for something to be written differently.
To find out where something stands, you search through messages
The answer is in some email or chat. Finding it takes longer than answering it.
When an exception shows up, you ask whoever remembers
The criterion exists and it works, but it lives in one person’s head and is written down nowhere.
typed twice
someone searches
an exception arrives
Arrives
Typed in
Reviewed
Closed
One request, end to end
These gaps are patched by hand, by people who know their work. What is missing are the tools that would make that unnecessary.
02 — What we doof 06
We study the process and build the tool it requires
Two services in sequence: the study, which documents and measures how a process runs today, and the build of the tool that process requires.
First
We study the process
We sit with your team through its daily operation and document the process end to end, including the exceptions no manual records. We quantify it in time, volume, rework and stopping points.
Then
We build the tool
We develop the software that addresses the findings of the study, connected to the systems in use. We do not replace the infrastructure you already have: we build on it and lift off the manual work that holds it up today.
Examples of what we deliver
A tool for tracking requests
One place where every request is recorded, where you can see how it is going and who has it, without asking over chat.
A connection between two systems
What gets entered on one side shows up on the other. Information is written once and stops being copied by hand.
An automation with human review
The repetitive work is prepared — data sorted, a draft ready — and a person reviews and approves before it moves on.
The repetitive work is prepared
A person reviews it
It is approved
The system is updated
Automation with human review
Not everything is solved with artificial intelligence. Much of a process gets unstuck by connecting what you already use or with ordinary software. We use AI when the work is reading text, classifying, pulling out data, or drafting something a person then reviews.
03 — An exampleof 06
What a process looks like before and after
Hypothetical caseTake something common: a company receives service requests by email. Here is what usually happens today, and what changes once a tool is built for that process.
Today
- A request arrives by emailintake
- Someone copies the data into a spreadsheetmanual entry
- The same data is entered into the systemmanual entry
- Information is hunted for in other emails and chatssearch
- To know where it stands, someone asks over chatasking around
With a tool built for that process
- The request is recorded on arrival, with its data already sorted
- A person only reviews what needs a decision or is missing information
- The team checks progress in the same place, without asking
Information is written once, and the team’s time goes into deciding, not into typing.
The process, the tools and the outcome differ at every company.
And at your company?
Pick whatever looks like your operation. The drawing builds itself from what you choose: each piece is a place where information lives today and someone moves it by hand.
Pick at least one option from each question.
0 pieces in this drawing
04 — How we workof 06
Four stages, each with its own deliverable
We work with the people who run the process. Each stage leaves something in your hands and ends in a decision, so you always know what you contracted, what you received, and whether it makes sense to continue.
- 01
Understand
We interview the people who do the work and walk the process on site, including the exceptions no manual records.
DeliverableA map of the process as it runs today, end to end.
- 02
Measure
We quantify what is not measured today: how long it takes, how often it is redone, where it stalls and what it costs to sustain.
DeliverableA baseline measurement, useful on its own.
- 03
Redesign and choose
We define how the process should run, with its owners and control points, and rank the opportunities by impact, cost and risk.
DeliverableA redesigned process and a written recommendation with scope, timeline and cost.
- 04
Build
We develop on that process, with acceptance conditions agreed up front and measurement against the baseline.
DeliverableA working tool, documented and measured.
The first three stages form the process study and can be contracted on their own: they end with the map, the measurement and a written recommendation, and you decide afterwards whether to continue. The build is quoted on those findings, never before. If you stop at any stage, you keep what you have received and it stands on its own.
Every solution is built for its own process, but all of them are designed on the same four principles. That is what makes them portable from one area to the next without starting over.
Automation of the repetitive
Intake, sorting, classification and recording stop being done by hand. The team’s time is reassigned to what actually requires judgement.
Control over the process
Your company’s rules are written inside the system. When something departs from them, it is detected and flagged to whoever owns it.
Full traceability
There is a record of what happened with each operation, who was involved and when. The history of a case is looked up rather than reconstructed by asking.
How we protect your operation and your information
What we build runs alongside what already works, not in its place. Nothing is replaced until the new thing proves it carries the load.
We start with one process and a defined group of users, not the whole company. That way corrections happen early and the other areas get a method already proven.
We sign a confidentiality agreement before accessing any information, and work with the minimum access each stage requires, which we hand back when it ends.
Your information stays in your infrastructure. It is not reused or moved without written authorization.
At close we hand over documentation of what was built and the training needed to run it without us.
05 — Where it appliesof 06
Where this kind of work usually shows up
Operations where repetitive work and scattered information show up often, so it is easier to tell whether your case looks like them.
Field service and logistics
Intake, tracking and closing of services
The status of each service lives spread across messages and separate spreadsheets.
Distribution and B2B sales
Orders, inventory, invoicing and delivery
The same order is typed into the email, the spreadsheet and the system.
Professional services
Proposals, reports and recurring deliverables
Every delivery is assembled by hand from information in several places.
Admin and collections
Invoices, receipts and payment follow-up
Matching what was collected against what was invoiced takes hours every week.
If your company looks like none of these and you still recognise the problem, tell us anyway. What we look for are processes with repetitive work, not one particular sector.
06 — Why we existof 06
A huge part of the day goes into typing the same thing twice, hunting for a number, and fixing what had already been fixed.
Those are hours from people who know their work well, spent carrying information from one place to another.
That time could go into what only people can do: understanding an odd case, deciding, and doing the work that matters better.
So your team has more time to think, decide and solve. And so that with that time, the company gets to do more — and do it better.
Where we are heading
Every process we build leaves a record of what was decided and what was corrected. Our bet for the future is that this can be put to use: that a correction approved today is available the next time a similar case appears, without anyone having to explain it again.
That is the company’s direction, not something you can hire today. What we deliver now works on its own.
Tell us which process you want to improve.
Write to us about what happens in that process today, who does it and with which tools. We reply with concrete questions and, if we can see where to help, we set up a call to get to know it properly.
Write to us